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NOTE:  Contact before returning your IQ for a refund.  Only products purchased directly from are eligible for refunds from us.
Products purchased from our dealer network must be returned to the store from where the product was purchased.
If you purchased your IQ directly from OR a retail store, you may return it directly to for evaluation or repair.
All shipping charges are the responsibility of the customer. You will be contacted when your unit is ready to be returned to you to pay for out-of-warranty repair charges and return shipping.
Enter the shipping address as follows:
1446 Hoff Industrial Drive
O'Fallon, MO 63366